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The restaurant environment is ‘stable to improved’The restaurant environment is ‘stable to improved’

Fitch Ratings predicts a low-single-digit increase in restaurant spending this year and flat to slightly negative traffic

Alicia Kelso, Executive editor

January 27, 2025

3 Min Read
People dining around a table
Restaurant consumers are expected to remain discerning, but more stable in 2025.Photo courtesy of Pexels / Helena Lopes

Now that we have the first major conference of the year under our belts (ICR) and a little bit of color from several public and private restaurant companies, we can paint a clearer picture of the current state of the restaurant consumer. That said, we do so cautiously given last year’s inconsistencies and a relentlessly tough operating environment.

For starters, the end of 2024 looked much stronger compared to the beginning and middle of the year, as evidenced by sequential improvements in both traffic and sales at many, if not most, concepts. Sales at foodservice and drinking places declined by 0.3% month-over-month in December, according to new data from the United States Census, tempering any extreme bullishness, but they were up 2.4% versus the same period in 2023.

Cumulatively, traffic turned positive in the fourth quarter for the first time all year, according to Revenue Management Solutions. It rose 0.8% in the quarter, compared to Q4 2023 when traffic was negative 1.1%.

What does any of this mean? According to William Blair analyst Sharon Zackfia, it means a “stable to improved environment.” She said lower-income consumers will likely remain pressured in the near term, but consumers are generally just returning to “normal” – meaning their pre-pandemic habits.

Related:Restaurants closed the inflation gap with grocery stores in November

“The consumer was discerning in 2019, too, and not all these companies were doing great in 2019,” she said, adding that the pandemic and the environment since have made things much murkier given stimulus money and pent-up demand combined with skyrocketing costs.

“I do think maybe (consumers’) debt has peaked and maybe inflation has peaked for them,” she said, providing a little bit of optimism.

Bloomberg Intelligence senior industry analyst Michael Halen confirmed in a note that credit card debt and auto loan delinquencies rose at a slower pace toward the end of the year, while credit card delinquencies also fell.

“Restaurant sales will advance with better consumer spending in 2025, we believe, as most recent sentiment and (Consumer Price Index) data showed improvement year-over-year,” he wrote.

Potbelly chief executive officer Bob Wright is seeing some of these same signals.

“Some of the syndicated data looks like consumer debt has peaked and maybe even started to shrink a little,” he said. “That debt has been a significant hit to disposable income, which is where restaurant purchases come from, so we’re seeing some breathing room now. I’m also reading that wages continue to outpace current inflation, so I think there’s an opportunity to close the gap. Consumers are still a little behind, but we expect wage inflation rates to be a little higher than actual inflation, which I think is good. I think we’ll see a little more stability.”

Related:As server wages rise, tips make up a smaller percentage of income

Where it goes from here is anyone’s guess (see, again, 2024). But Fitch Ratings’ senior director, North America Corporates Jose Luis Rivas told attendees at the ICR Conference that the expectation is a low-single-digit increase in restaurant spending this year, while traffic is expected to be flat or slightly negative, driven by continued inflation and a likely cooler labor market. Rivas also forecasts more selectiveness for consumers choosing to dine out, which aligns with Zackfia’s outlook.

“We expect a continuation of the themes that underscored 2024 – increasingly picky consumers demanding high-quality offerings, elevated service levels, and convenience (preferably all three),” Zackfia said. “Consumers don’t necessarily equate price with value and some of the concepts that did the best last year happened to have the highest costs. Consumers are saying if they’re going to spend a dollar, they want it to be for the best overall value.”

Contact Alicia Kelso at [email protected]

About the Author

Alicia Kelso

Executive editor, Nation's Restaurant News

Alicia Kelso is the executive editor of Nation's Restaurant News. She began covering the restaurant industry in 2010 for QSRweb.com, FastCasual.com and PizzaMarketplace.com. When her son was born, she left the industry to pursue a role in higher education, but swiftly returned after realizing how much she missed the space. In filling that void, Alicia added a contributor role at Restaurant Dive and a senior contributor role at Forbes.
Her work has appeared in publications around the world, including Forbes Asia, NPR, Bloomberg, The Seattle Times, Crain's Chicago, Good Morning America and Franchise Asia Magazine.
Alicia holds a degree in journalism from Bowling Green State University, where she competed on the women's swim team. In addition to cheering for the BGSU Falcons, Alicia is a rabid Michigan fan and will talk about college football with anyone willing to engage. She lives in Louisville, Kentucky, with her wife and son.

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